For Foreign Students
Hours and Flexibility
1. You and we are expected to show reasonable flexibility in arranging your hours of training, within the limitations set out in 2 and 3, below. The school observes a very strict disciplined atmosphere.
2. The school hours etc are mentioned in the Bye-laws. The general rules and regulations of the school and boarding should be observed by all students strictly.
Accomodation and Food
3. The school is responsible for providing your accommodation and food for the period of your training.
4. If you choose to stay at the accommodation provided by the School during the holiday period to which you are entitled, then food and accommodation will be provided without further charge, but not in any other circumstances.
5. If you would like more than your entitled training we can normally make the necessary training arrangements for you if you ask us well in advance, but we will not be responsible for providing food, accommodation or insurance for the extended time.
6. The school staff have to obtain permission from and register you with local Police and immigration authorities to enable you to stay in local accommodation during your training. It is a condition of their permission that you should not invite guests (either local or foreign) to stay overnight at your accommodation without prior approval form the relevant authority. Failure to adhere to this condition will be a disciplinary matter and will be dealt with according to ‘Complaints and Disciplinary Procedures’ below.
Insurance
7. Your insurance with TATA AIG through MIIRPS does not become valid until we have to received final payment of your MIIRPS invoice. Your insurance does not cover holiday periods beyond the training period.
COMPLAINTS AND Disciplinary Procedures
8. We will be flexible, helpful and friendly – in particular, we will try to help you with your work if you’re trying hard, but still getting into difficulties. Nevertheless, formal complaints procedures (by you) and disciplinary procedures (by us) are necessary, and these are laid out below.
9. If you have a problem or complaint to do with your training, please discuss the matter first with your supervisor or the teacher. If it is not resolved in this way or if it is to do with your accommodation, please discuss the matter with our organizer in your destination country, or one of his/ her assistants. Any complaint made or problem known to our overseas offices will be recorded. Individual situations are then discussed and resolved appropriately.
10. Every responsible effort will be made to resolve any disciplinary matter before it become serious. However, we reserve the right to take appropriate action in the event of behaviour which would reasonably be expected to give offence to school, boarding, pupils etc. This includes behaviour such as serious rowdiness or drunkenness, failure to turn up to school, or leaving school with our any adequate reason, or in the event of an unreasonable inability, from what ever cause, to do the work expected.
11. A disciplinary problem would be brought to your attention in writing or if you were not contactable, delivered to your accommodation address. If the problem still stood after five working days, (or shorter period if urgent), a further letter would be sent saying that, if the matter was not resolved to our satisfaction within a further five working days, (or shorter period if urgent), your would be repatriated as soon as we could make the arrangements. Should you wish to stay in your destination country beyond that date, MIIRPS would have no further responsibility for your food, accommodation, insurance anything. It would be at the discretion of the school to suspend you from you training any disciplinary process. You are under the authority of MIIRPS and their overseas agents and organizers throughout the period of the Training Programme.
Amendments, Cancellations and Curtailment.
12. Amendments or cancellations may be notified to the Spice office by telephone but they must be confirmed in writing. The date of the telephone call will only apply if we receive written confirmation within two working days. Our overseas offices will provide advice on changing air tickets and coach tickets but our staff cannot be expected to take responsibility for changing on your behalf.
13. Extensions, provided they involve no change of project or programme, are charged at the prevailing extra- month rate published in the brochure and on the website current at the time that an extension is requested. They are charged at the full extra month rate, as if they were fourth or subsequent months, regardless of whether the actual extension entails only a second or third month. No amendment fee will be added to any extension charges where there are no other changes.
14. Our charge for an amendment is normally $ 50 plus any costs incurred by us. If the total cost is going to exceed $90, we will provide you with a quotation before proceeding.
15. Cancellation or part-cancellation charges depend on how far in advance of your preferred departure date we have been informed in writing:
a) Notice of 3 months or more: $ 65
b) Notice of 2 to 3 months One third of the total cost
c) Notice of 1 to 2 months two thirds of total cost
d) Notice of less than one month no refund
The above terms apply to the original training dates. If a training is postponed, cancellation charges will apply as if the original departure date was still operative.
Exceptions are entirely at the discretion of MIIRPS and must be agreed in writing at the time when the postponement is made.
16. Amendments, once your placement has started, are at the discretion of MIIRPS. As a guide only, 14 days notice is normally the minimum required.
17. If you curtail your programme, we cannot pay any refunds, and you would be responsible for any additional costs involved, including the cost of repatriation. We reserve the right to charge you an administration fee.
18. Where a programme involves two or more destinations it is treated as a single indivisible programme and clauses above, inclusive, apply as if the programme involved a single destination.
Responsibility
19. Please note that your booking is accepted on the understainding that you come on the programme at your own risk. It is not possible for us to be responsible for the actions or omissions of those involved in your programme over whom we have no direct control, such as employees of airlines, transport undertaking and others. Equally we are not responsible for loss or expense due to war, riots, strikes, terrorist activities, natural disasters, or bankrupts of unconnected third parties. The school is not liable for any injury, damage, loss, accident, delay or other irregularity which may be caused by defect of any vehicle or other equipment, other than its own, or the negligence or default of any company or person engaged in carrying out or performing any of the services involved, other than our own staff.
20. Some courses, treks and other activities are provided by independent third parties. You should note that The School can arrange bookings for these courses, treks and other activities on your behalf but has not appointed agents or representatives of these third parties and cannot accept liability for them or their activities.
21. Please note that we will not extend our assistance to obtain visas, visa renewals etc, when they are needed. However, these are arrangements between individuals and a state and are not under our control.
22. Please note that The School is not responsible for arrangements outside your trainings. The insurance provided covers your training period including leisure time. Except insofar as ‘leisure’ insurance may be provided as an additional item, and except for any travel arrangements it has agreed to make, School has no responsibility beyond your placement period. Baggage and personal effects are the sole responsibility of the owners at all time.
23. Please note that all services and accommodations are subject to the laws of the country in which they are provided. MIIRPS reserves the right to make changes in the agreed itinerary whenever, in their sole judgment, conditions warrant, or it they seem it necessary for the comfort, convenience or safety of the student. MIIRPS also reserves the right to withdraw without penalty any programme announced.
24. Please note that MIIRPS reserves the right to decline to accept any person as a student to require any participant to withdraw at any time, when such action is determined by the appropriate MIIRPS staff representative to be in the best interests of the health, safety and general welfare of the programme or of the individual participant. In such a case, MIIRPS accepts no responsibility for any airline cancellation penalty incurred by the purchase of non-refundable ticket or any other cost that you may incur.
25. Dates, schedules, programe details and cost are given in good faith, based on information available and in force at the time they are given and are subject to change and revision in the event of a change of circumstances.
26. Proper Law and Jurisdiction-The proper law of the contact between us is Indian Law. The courts of Kerala in India shall have exclusive jurisdiction to settle any dispute which may arise out of or in connection with the contract. |
